Jonathan Vercoutre

Senior Site Reliability Engineer based in Lille, France 🇫🇷

PDF / Email / Website / LinkedIn / Phone

👨‍💻 Engineering Experience

Senior Site Reliability Engineer @ Shine (November 2023 - Present)
Established the infrastructure team to manage Shine’s entire technology platform.

• Manage Shine’s complete infrastructure in GCP including containers, instances, queues, databases, and load-balancers
• Spearheaded the transition from manual infrastructure to Terraform with self-service repositories and tailored modules
• Automated processes via GitHub Actions for streamlined deployment and management
• Set up comprehensive monitoring with Grafana (in Terraform) for logs, metrics, and dashboards
• Technologies used: Terraform, GCP, ElasticSearch, Grafana
  
  

Site Reliability Engineer @ Alma (June 2021 - September 2023)
Founding member of the Platform team supporting a growing organization of 12 team members.

• Managed Alma’s entire infrastructure on GCP, including containers (K8S and serverless), queues, databases, and load-balancers
• Led the transition from Python scripts to Terraform for infrastructure management
• Implemented security and compliance through hardening, isolation, and mTLS setups with internal CAs
• Configured CloudFlare services (tunnels, rules, workers, access, LB) for enhanced security
• Developed Python scripts and automated processes via GitHub Actions
• Set up monitoring with Datadog (in Terraform) for logs, metrics, and dashboards
• Served on-call for Level 2 support
• Technologies used: Terraform, GCP, CloudFlare, Datadog, Python
  
  

System Administrator @ Entr’ouvert (March 2021 - May 2021)
Managed core infrastructure services for open-source software company.

• Oversaw web, mail, and DNS hosting services
• Ensured security and compliance standards
• Handled automation and scripting tasks to improve operational efficiency
• Provided monitoring and on-call support for critical systems
  
  

Devops Engineer (Data) @ PeopleDoc / UKG (October 2019 - March 2021)
Early member of a three-person team developing the company’s first internal data warehouse.

• Managed BI servers for batch processing, Looker data exploration, and Airflow platforms
• Served as technical point of contact for infrastructure-related queries from BI analysts and Data engineers
• Developed scripts in Python, created Debian packages, and handled Python packaging
• Automated tasks using Ansible and Jenkins
• Implemented monitoring solutions using Prometheus and Datadog
• Technologies used: Ansible, Airflow, Python, Prometheus, Datadog
  
  

Site Reliability Engineer @ PeopleDoc (January 2018 - October 2019)
Member of a five-person team responsible for maintaining PeopleDoc’s infrastructure.

• Managed application infrastructure servers hosted on Openstack clusters
• Oversaw public and internal load-balancers and core services
• Automated processes using Ansible and Openstack Heat
• Enhanced security and hardened services
• Implemented monitoring solutions with Prometheus
• Technologies used: Ansible, Openstack, Prometheus
  
  

Devops Engineer @ OVH (June 2015 - January 2018)
Part of a five-person team transforming OVH’s core infrastructure into a stable, uniform platform.

• Managed 1,000+ servers for the entire internal information systems ecosystem
• Maintained PCIDSS-certified systems at the highest compliance level
• Migrated legacy services to standardized, hardened platforms
• Implemented automation and configuration management using Puppet
• Managed corporate bastion hosts and security infrastructure
• Provided Level 2/3 on-call support for mission-critical services
• Technologies used: Puppet, Shinken
  
  

System Administrator @ ISVTEC (September 2012 - May 2015)
Managed services across approximately 300 customer servers.

• Performed seamless mail and website migrations with zero downtime
• Migrated services to more scalable and fault-tolerant systems
• Provided Level 1 on-call support to ensure continuous service availability
  
  

System Administrator @ ICE Development (September 2011 - September 2012)
Managed core infrastructure services for client environments.

• Oversaw web, mail, and DNS hosting services
• Managed firewalls and network infrastructure
• Handled website and mail migrations
• Ran datacenter operations
• Ensured security across all systems
• Provided helpdesk and Level 1 on-call support
  
  

IT Consultant @ Astek (February 2011 - September 2011)
Specialized in Unix systems management and troubleshooting.

• Maintained, repaired, and operated several Unix systems
• Served as the Unix team specialist
  
  

System and Database Administrator @ Acteos (April 2007 - January 2011)
Managed internal infrastructure with a focus on Oracle environments.

• Managed Oracle Database and Oracle Application Server across 70 servers
• Performed installations and migrations of Acteos products on-premise for clients
• Provided Level 3 support for complex technical issues
  
  

🛠️ Technical Skills

I work with it every day

• Cloud - GCP: Managing complete infrastructure including containers, databases, load balancers, and serverless functions
• Infra-as-code (Terraform): Creating tailored modules and self-service repositories for complete infrastructure automation
• Web stack and architectures: Designing scalable web architectures with load balancers, CDNs, and microservices patterns
• Networking & Firewalls: Configuring complex network topologies, security groups, and firewall rules for enterprise environments

I used it intensively in the past

• Core Internet Services (DNS, SMTP, HTTP): Deep expertise in mail servers, DNS management, HTTP caching, and key-value stores at scale
• Cloudflare Zero Trust: Implementing secure access solutions with tunnels, access policies, and identity management
• Cloudflare Application Security: Configuring WAF rules, DDoS protection, bot management, and performance optimization
• Ansible/Puppet: Automating configuration management and deployment across hundreds of servers

I’ve got some experience with it

• Python: Writing automation scripts, data processing tools, and creating Debian packages
• Cloud - AWS: Basic experience with EC2, S3, and core AWS services for cloud migrations
• Kubernetes: Container orchestration, deployment management, and cluster operations
• Monitoring (Grafana, Datadog): Setting up dashboards, alerts, log aggregation, and metrics collection

I used it basically in the past

• Openstack: Private cloud management and Heat orchestration for infrastructure provisioning
• Oracle Database: Database administration, performance tuning, and Oracle Application Server management
• Shinken/Prometheus: Legacy monitoring systems setup and maintenance for large-scale infrastructure
• Jenkins: CI/CD pipeline automation and build process management

🧩 Hobbies

Video Games
I grew up with a Master System joypad and never stopped playing games. My last crush is Crusader Kings III (250h+). • Day Of Defeat • Crusader Kings III • PUBG

Self-Hosting
Since my teenage years, I’ve been self-hosting my own server at home to host my basic services and have a place to try new things.

Running
I learned to run properly a few years ago and pushed my own limits in this sport. I since maintain some running habits. • 10K • Half Marathon

Music
I started to learn music a few months ago, trying to discover a new universe. • Piano • Computer Generated Music

💬 Languages

🇫🇷 French: Native
🇬🇧 English: Professional
🇪🇸 Spanish: Beginner

🎓 Education

BSc in Computer Science (DA2I)
Université des Sciences et Technologie - Lille 1 - Lille, France (September 2006 - July 2007)
Year focused on developing and managing network services, including Java (J2EE, servlets, JSP) and Unix services (DNS, HTTP, RDBMS, security).

DUT (two years degree) in Computer Science
Université du Littoral Cote d’Opale - Calais, France (September 2004 - July 2006)
Program covering programming languages (Ada, C, Java), databases (PostgreSQL, Oracle), networks (TCP/IP, X25), and systems (GNU/Linux).

Baccalauréat S
Lycée Notre Dame de Sion - Saint-Omer, France (September 2000 - July 2004)
French national academic qualification focusing on physical sciences, mathematics, and biology.